Delivery & Returns

EXCHANGES

We are happy to exchange under the following conditions:

  • You have your receipt as proof of purchase
  • Exchange should take place within one month of purchase
  • All tags and codes must be intact
  • Gift items must be in their original packaging
  • An exchange is just that. We will swap item/s for another item/s. No refund for exchange goods.
  •  We will issue a credit note if there is nothing at the time of exchange that meets your needs.

Please choose carefully on clearance items as these are sold “AS IS” and we will not exchange for any reason including change of mind or incorrect size choices.

REFUNDS

By law, when an item is found to have a major problem we are required to offer a choice of replacement, refund, exchange or a repair and we are happy to do so.. However the option of a refund is not available for returns other than genuinely faulty goods. (incorrect size choice does not constitute faulty. )

In every case you will need to have your receipt as proof of purchase.

SHIPPING

Carlee Children’s Wear ships Australia wide. Orders are shipped via Australia Post and are shipped out within 48 hours of receiving cleared funds. You should receive your delivery within 3-5 days. You can track orders via Australia Post.

Flat rate shipping fee of $14.95 or FREE if you select local pick up.